Team Coaching
Teams are crucial when designing the future’s winning organizations
YMore and more organizations believe that agile, customer experience driven operations can be best achieved via teams that are sufficiently authorized to make decisions independently. Self-leadership and self-organization are on equal footing here.
One needs many diverse perspectives to solve complex problems and to create excellent customer experience. In addition, all necessary resources need to come together under a strong mindset of collaboration and continuous learning. Deloitte predicted, already in its 2016 Human Capital Trends report, that in the future, the importance of teams will increase dramatically:
“As companies strive to become more agile and customer-focused, organizations are shifting their structures from traditional, functional models toward interconnected, flexible teams.”
Deloitte, Human Capital Trends 2016
All teams are groups, but not all groups are teams.
”Teams are groups where the members depend on each other, have common goals and who must coordinate their efforts to reach those goals.” (Olli-Pekka Kauppila, Aalto University)
Team Diagnostic™ provides support in
recognizing the current state of the team
Team Diagnostic™ survey is an effective way of getting the current pulse of the team. All team members first answer the survey and then participate in a debriefing session where a snapshot on the current state of the team emerges.
What are the strengths and the developmental needs of the team – when viewed from the perspective of the set targets? – Team Diagnostic™ focuses on the team, assessing productivity factors (which enable results) as well as positivity factors (which relate to interaction and an atmosphere of psychological safety).
Psychological safety is the difference maker when you compare the results of different teams. Building and maintaining psychological safety is very typical for highest performing teams. For further reference, please check out my article on a Google study.
“Research clearly indicates that leaders can create more effective teaming and learning environments by acting in ways that promote psychological safety.”
Amy Edmondson, Teaming / How Organizations Learn, Innovate and Compete in the Knowledge Economy, John Wiley & Sons 2012